Refund Policy

At Umpi Solved, we stand behind the quality of our educational solutions. We offer a 30-day money-back guarantee on all subscription plans. If you're not completely satisfied with our Service within the first 30 days of your purchase, you can request a full refund.

You are eligible for a full refund if:

• Your refund request is made within 30 days of your initial purchase
• This is your first refund request for our Service
• You have not violated our Terms of Service

Refunds may be denied if:

• More than 30 days have passed since your purchase
• You have previously received a refund for our Service
• Your account was terminated for violating our Terms of Service
• Evidence of abuse or fraudulent activity is detected

To request a refund, please follow these steps:

1. Email our support team at support@umpisolved.com
2. Include "Refund Request" in the subject line
3. Provide your account email and order/transaction ID
4. Briefly explain the reason for your refund request (optional)

Once your refund request is approved:

• Refunds are processed within 5-7 business days
• The refund will be credited to your original payment method
• You will receive a confirmation email once processed
• Your access to the Service will be terminated upon refund

6. Subscription Cancellations

If you cancel your subscription after the 30-day guarantee period, you will retain access to the Service until the end of your current billing period. No partial refunds are provided for unused time within a billing cycle.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at support@umpisolved.com. Our support team is available Monday through Friday, 9 AM - 6 PM EST.