Your Privacy Matters

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing address and payment details (processed securely by our payment provider)
  • Usage Data: Information about how you interact with our Service
  • Communications: Messages you send us through contact forms or email

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our operations (payment processing, hosting)
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Analyze how our Service is used
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Export your data in a portable format

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@umpisolved.com

Questions about your data?Contact Us